Important Notice - Please Read Carefully
Net in your area is an independent third-party service assistance provider.
We are NOT an internet service provider (ISP), cable company, or telecommunications corporation. We are NOT affiliated with, authorized by, endorsed by, or connected to any ISP, cable provider, or telecom company in any way.
This disclaimer clarifies the nature of our services, our relationship (or lack thereof) with service providers, and the limitations of what we can and cannot do.
1. No Affiliation with Service Providers
Complete Independence
Net in your area operates as a completely independent business entity. We have:
- NO partnership with any internet, cable, or telecommunications service provider
- NO authorization to act on behalf of any provider
- NO endorsement from any provider
- NO affiliation whatsoever with any ISP or telecom company
- NO financial relationship with providers (no commissions, kickbacks, or referral fees)
Third-Party Status
We are a third-party assistance service. This means:
- We provide guidance and information about connectivity issues
- We do not represent any specific provider
- We cannot speak for or on behalf of any provider
- Provider decisions and actions are outside our control
2. What We Do NOT Do
To ensure complete transparency, here is what Net in your area explicitly does NOT do:
We Do NOT Sell Services
- We do not sell internet plans or packages
- We do not sell cable or TV subscriptions
- We do not sell phone or telecommunications services
- We do not act as a reseller for any provider
We Do NOT Have Provider Access
- We cannot access your provider's account systems
- We cannot view your account details or billing information
- We cannot make changes to your service plan
- We cannot modify your billing or payment information
- We cannot cancel or upgrade your service
We Do NOT Provide Technical Services
- We do not send technicians to your home
- We do not perform on-site installations or repairs
- We do not remotely access your devices or network
- We do not provide hardware or equipment
We Do NOT Make Guarantees
- We cannot guarantee your issue will be completely resolved
- We cannot guarantee specific actions by your provider
- We cannot guarantee service restoration timelines
- We cannot guarantee any particular outcome
3. What We Actually Do
Net in your area provides the following services:
- Guidance: Step-by-step troubleshooting assistance for connectivity issues
- Education: Explanations of technical concepts in plain language
- Information: Details about common issues and how to resolve them
- Navigation Help: Assistance understanding how to work with your provider
- Support: Customer service and assistance without sales pressure
4. Limitation of Liability
No Responsibility for Provider Actions
Net in your area is NOT responsible for:
- Actions or inactions of your internet, cable, or telecom provider
- Service outages or interruptions caused by providers
- Provider billing errors or disputes
- Quality of service delivered by your provider
- Provider customer service response times or quality
- Technical limitations of provider networks or equipment
No Responsibility for Outcomes
While we strive to provide helpful guidance, we are not liable for:
- Whether your technical issue is ultimately resolved
- How long resolution takes
- Decisions made by your service provider
- Consequences of following troubleshooting steps (when performed correctly)
- Service interruptions during troubleshooting
No Warranties
Our services are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
5. Trademark and Brand Disclaimers
Use of Provider Names
This website and our communications may reference the names, logos, or trademarks of various internet, cable, and telecom service providers for descriptive purposes only. Such references:
- Do NOT imply affiliation, endorsement, or partnership
- Are used solely to identify the providers customers may need assistance with
- Are the property of their respective owners
- Are not intended to suggest any official relationship
Intellectual Property
All trademarks, service marks, logos, and brand names mentioned on this website or in our communications are the property of their respective owners. Net in your area makes no claim of ownership or association with these marks.
6. Information Accuracy
Best Efforts
We make reasonable efforts to provide accurate, helpful, and up-to-date information. However:
- Information may become outdated as technology and providers change
- We cannot guarantee the accuracy of all information at all times
- Troubleshooting steps that work in one situation may not work in another
- We rely on the information you provide to us
No Professional Advice
The guidance we provide is informational in nature and should not be considered professional technical advice in a formal sense. For complex technical issues, we may recommend consulting directly with your service provider or a licensed professional.
7. User Responsibility
When using Net in your area services, you acknowledge and agree that:
- You are ultimately responsible for decisions regarding your service and equipment
- You should exercise reasonable judgment when following guidance
- You are responsible for backing up important data before troubleshooting
- You understand the limitations of our service as described herein
- You will not hold Net in your area liable for outcomes beyond our control
8. Service Limitations
Technical Constraints
Our ability to assist is limited by:
- The information you provide
- The nature and complexity of your issue
- Limitations of remote assistance
- Provider-specific policies and systems
- Technical factors beyond our control
Scope of Service
Net in your area provides assistance services, not guaranteed solutions. Some issues may require:
- Direct intervention by your service provider
- On-site technical support
- Equipment replacement
- Infrastructure repairs by the provider
In such cases, we can guide you on how to get appropriate help but cannot resolve the issue ourselves.
9. External Links
Our website may contain links to third-party websites, including service provider sites. Net in your area:
- Is not responsible for the content of external sites
- Does not endorse or guarantee any third-party content
- Is not liable for any damages arising from your use of linked sites
- Has no control over third-party privacy policies or practices
10. Changes to This Disclaimer
Net in your area reserves the right to modify this disclaimer at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of any changes.
11. Governing Law
This disclaimer is governed by and construed in accordance with the laws of the United States and the state in which Net in your area operates, without regard to conflicts of law principles.
12. Severability
If any provision of this disclaimer is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
If you have questions about this disclaimer or need clarification about our services, please contact us:
Net in your area
Email: legal@netinyourarea.com
Phone: (888) 873-9002
Final Statement
By using Net in your area's services, you acknowledge that you have read, understood, and agree to this disclaimer. You understand that Net in your area is an independent third-party service and that we are not affiliated with any internet, cable, or telecom service provider.
We are committed to providing helpful, honest assistance while being completely transparent about what we can and cannot do. Thank you for trusting Net in your area with your connectivity concerns.